Shipping policy

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment confirmation.

Delivery Estimates

United Kingdom: 6–13 business days
United States: 6–13 business days
United Arab Emirates: 6–13 business days
Canada: 6–13 business days
Australia: 6–13 business days
Saudi Arabia: 6–13 business days
European Union: 6–13 business days

Delivery times are estimates and may vary depending on location, customs processing, and carrier delays. Longer delays may occur during peak seasons or public holidays.

Shipping Costs

We offer free standard shipping on all orders to the United Kingdom, United States, United Arab Emirates, Canada, Australia, and Saudi Arabia. A flat shipping fee of €5 applies to all orders delivered within the European Union.

Tracking Information

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

Customs & Import Taxes

International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the sole responsibility of the customer.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 30 days of the estimated delivery date and we will assist you promptly.

Contact

For any shipping-related questions, contact us at: contact@constantincrys.com