Return Policy Guidelines
We have a 30-day return policy. You have 30 days after receiving your item to request a return or refund.
To start a return or refund, contact us at m.constantin0707@gmail.com with your order number. Do not send items before contacting us.
Damages & Issues:
- Inspect your order upon reception.
- Contact us immediately if the item is defective, damaged, or incorrect. We will evaluate and resolve the issue.
Exceptions / Non-Returnable Items:
- Certain products may not be eligible for refunds (e.g., perishable or personalized items, sale items, gift cards).
Exchanges & Refunds:
- Refunds or exchanges may require the item to be returned in its original condition.
- EU customers have the right to cancel or return orders within 14 days for any reason.
- Refunds will be issued to the original payment method within 10 business days after approval.
Contact:
- For any return or exchange inquiries, email m.constantin0707@gmail.com