Return Policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return or refund.

How to Start a Return

To start a return, contact us at contact@constantincrys.com with your order number. Please do not send items back before contacting us first.

Damages & Issues

• Please inspect your order upon delivery.
• If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Returns Conditions

• Items must be unused, unworn, and in original packaging.
• Certain products may not be eligible for return (e.g. personalized items, sale items, gift cards).

Refunds

• Once approved, refunds are issued to the original payment method.
• Refund processing time: up to 10 business days.

EU Customers

EU customers have the right to cancel or return orders within 14 days for any reason, in accordance with EU consumer law.

Contact

For any return or refund questions, contact: contact@constantincrys.com