Frequently Ask Question

1. What types of clothing do you sell?

At Constantin&Crys, we offer a wide range of stylish and high-quality clothing for both men and women, including casual wear, formal outfits, seasonal collections, and everyday essentials.

2. How do I find the right size?

Each product page includes a detailed size chart to help you pick the perfect fit. If you’re between sizes, we recommend going one size up for comfort.

3. Do you offer international shipping?

Yes! Constantin&Crys ships worldwide. Shipping costs and delivery times may vary depending on your location, and you’ll see the exact details at checkout.

4. How long does delivery take?

Orders are usually processed within 1–3 business days. Delivery time depends on your shipping option and location:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

5. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.

6. Can I return or exchange an item?

Yes! If you’re not fully satisfied, you can request a return or exchange within 14 days of receiving your order. Items must be unworn, unwashed, and in original condition with tags attached.

7. How do I track my order?

Once your order ships, you’ll receive a tracking number by email so you can follow your package until it arrives.

8. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive offers, sales, and new arrivals at Constantin&Crys.

9. What if I receive a damaged or wrong item?

We’re sorry if that happens! Please contact our customer support team within 7 days of receiving your order, and we’ll resolve the issue quickly.

10. How can I contact you?

You can reach us anytime at support@m.constantin0707@gmail.com or through the Contact Us page on our website.

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